Contact NEPZ

We’re here to help

Have a question about your NEPZ breathalyzer, an order, or anything else?
Reach out using the form below or email us directly — we’ll get back to you as soon as possible.

Customer Support

For all enquiries (orders, delivery, product questions, returns, or business enquiries):

📧 support@nepz.co.za
🕒 Monday–Friday, 09:00–17:00 (SAST)

We aim to respond within one business day.

Returns & Warranty

If you’re experiencing an issue with your device, please include:

• Your full name

• Your order number

• Date of purchase

• A short description of the issue

Email: support@nepz.co.za

Business & Bulk Orders

For bulk pricing, distributor requests, or purchasing breathalyzers for your venue or business:

📧 support@nepz.co.za
(Use the subject line: Business Enquiry)